Knowledge base

KB0003: The think-cell installation does not start

https://www.think-cell.com/en/resources/kb/0003

KB0004: The think-cell add-in is missing in PowerPoint

https://www.think-cell.com/en/resources/kb/0004

KB0005: The think-cell add-in disappeared after an Office crash

https://www.think-cell.com/en/resources/kb/0005

KB0007: PowerPoint or Excel crashes when started by double-clicking a file

https://www.think-cell.com/en/resources/kb/0007

KB0010: The think-cell license key window pops up

https://www.think-cell.com/en/resources/kb/0010

KB0014: I cannot insert a think-cell chart

https://www.think-cell.com/en/resources/kb/0014

KB0015: A network login request pops up

https://www.think-cell.com/en/resources/kb/0015

KB0017: In the datasheet, "Undo" (Ctrl+Z) does not work

https://www.think-cell.com/en/resources/kb/0017

KB0018: Can I use formulas in think-cell's datasheet?

https://www.think-cell.com/en/resources/kb/0018

KB0021: How to customize default think-cell charts

https://www.think-cell.com/en/resources/kb/0021

KB0022: Can I animate think-cell charts?

https://www.think-cell.com/en/resources/kb/0022

KB0024: Labeling result is not satisfactory

https://www.think-cell.com/en/resources/kb/0024

KB0025: Category or series labels do not align across multiple charts

https://www.think-cell.com/en/resources/kb/0025

KB0026: I cannot edit text or add a line break in a label

https://www.think-cell.com/en/resources/kb/0026

KB0028: Rounding errors

https://www.think-cell.com/en/resources/kb/0028

KB0029: The flow of the waterfall charts does not look right

https://www.think-cell.com/en/resources/kb/0029

KB0031: Can I use PowerPoint's grouping feature with think-cell?

https://www.think-cell.com/en/resources/kb/0031

KB0032: Can I use my VBA macros with think-cell elements?

https://www.think-cell.com/en/resources/kb/0032

KB0038: Known issues with Asian languages

https://www.think-cell.com/en/resources/kb/0038

KB0041: Excel is slow with think-cell data links

https://www.think-cell.com/en/resources/kb/0041

KB0044: Can I import existing charts into think-cell?

https://www.think-cell.com/en/resources/kb/0044

KB0045: Excel does not open when double-clicking an Excel file

https://www.think-cell.com/en/resources/kb/0045

KB0048: After using the Document Inspector, think-cell elements are corrupted

https://www.think-cell.com/en/resources/kb/0048

KB0051: An error occurred when displaying the think-cell user interface

https://www.think-cell.com/en/resources/kb/0051

KB0062: Error message in Excel: "Errors were detected while saving ..."

https://www.think-cell.com/en/resources/kb/0062

KB0070: Why is my Excel macro slow when think-cell is activated?

https://www.think-cell.com/en/resources/kb/0070

KB0071: How can I create a rotated line chart (profile chart)?

https://www.think-cell.com/en/resources/kb/0071

KB0073: How to find out with VBA if a shape is used by think-cell?

https://www.think-cell.com/en/resources/kb/0073

KB0075: The current date or * (asterisk) is shown in think-cell labels

https://www.think-cell.com/en/resources/kb/0075

KB0076: How do I map PowerPoint 2003 scheme colors to theme colors in PowerPoint 2007 and later versions?

https://www.think-cell.com/en/resources/kb/0076

KB0078: How do I total multiple series in parallel in a waterfall chart?

https://www.think-cell.com/en/resources/kb/0078

KB0080: Does think-cell send information over the internet?

https://www.think-cell.com/en/resources/kb/0080

KB0084: Manually editing think-cell charts, a dialog offers to "Convert" or "Edit Existing"

https://www.think-cell.com/en/resources/kb/0084

KB0090: Some regular PowerPoint buttons show "think-cell" in their tooltips

https://www.think-cell.com/en/resources/kb/0090

KB0091: How can I find out which add-in causes a problem?

https://www.think-cell.com/en/resources/kb/0091

KB0092: How do I report a problem to think-cell?

https://www.think-cell.com/en/resources/kb/0092

KB0093: The think-cell datasheet does not open

https://www.think-cell.com/en/resources/kb/0093

KB0094: How do I uninstall think-cell?

https://www.think-cell.com/en/resources/kb/0094

KB0095: Can I use think-cell on a Mac?

https://www.think-cell.com/en/resources/kb/0095

KB0096: Can I switch chart types?

https://www.think-cell.com/en/resources/kb/0096

KB0099: How can I temporarily deactivate think-cell?

https://www.think-cell.com/en/resources/kb/0099

KB0100: How can I change the font color?

https://www.think-cell.com/en/resources/kb/0100

KB0102: How can I change the fill of an entire series?

https://www.think-cell.com/en/resources/kb/0102

KB0103: How can I delete the think-cell custom colors?

https://www.think-cell.com/en/resources/kb/0103

KB0105: How can I change the default colors of think-cell charts?

https://www.think-cell.com/en/resources/kb/0105

KB0106: think-cell asks for user name and password

https://www.think-cell.com/en/resources/kb/0106

KB0107: How can I copy-paste think-cell charts in my VBA Code?

https://www.think-cell.com/en/resources/kb/0107

KB0111: think-cell charts do not update when I change the cell background color or other cell formats in Excel 2007

https://www.think-cell.com/en/resources/kb/0111

KB0113: An email created by think-cell cannot be sent in Outlook

https://www.think-cell.com/en/resources/kb/0113

KB0118: Content crawling in Office SharePoint fails

https://www.think-cell.com/en/resources/kb/0118

KB0119: The think-cell Elements menu is inactive

https://www.think-cell.com/en/resources/kb/0119

KB0120: Charts have different color in printout or pdf

https://www.think-cell.com/en/resources/kb/0120

KB0122: With think-cell some Excel COM Automation calls fail

https://www.think-cell.com/en/resources/kb/0122

KB0123: Why do the labels in think-cell charts appear as white rectangles?

https://www.think-cell.com/en/resources/kb/0123

KB0126: Compatibility: "Convert to an Office Open XML File Format"

https://www.think-cell.com/en/resources/kb/0126

KB0129: think-cell uses wrong font color or strange colors in the background of labels

https://www.think-cell.com/en/resources/kb/0129

KB0135: Shapes or outlines appear/disappear when printing Grayscale or Black and White

https://www.think-cell.com/en/resources/kb/0135

KB0137: Excel crashes when opening a workbook or an internal datasheet

https://www.think-cell.com/en/resources/kb/0137

KB0138: How do I set a colored pattern for a segment, area, or bubble?

https://www.think-cell.com/en/resources/kb/0138

KB0143: think-cell on Microsoft Office Mobile

https://www.think-cell.com/en/resources/kb/0143

KB0144: Text in some labels is rotated by 180 degrees

https://www.think-cell.com/en/resources/kb/0144

KB0145: How can I set the same bubble size scale for multiple bubble charts?

https://www.think-cell.com/en/resources/kb/0145

KB0147: Wrong font color in PowerPoint 2007

https://www.think-cell.com/en/resources/kb/0147

KB0148: Which MSI UpgradeCode, ProductCode, and PackageCode does think-cell use?

https://www.think-cell.com/en/resources/kb/0148

KB0149: Running Oracle Hyperion SmartView, you receive a think-cell error message "library\officeutilities\application.cpp line 13..: EXCEPTION Address 77124942 Code c0000005" and PowerPoint crashes

https://www.think-cell.com/en/resources/kb/0149

KB0153: I cannot change the indent level of text in think-cell labels

https://www.think-cell.com/en/resources/kb/0153

KB0154: Performance issues while scrolling in PowerPoint 2010

https://www.think-cell.com/en/resources/kb/0154

KB0155: How to add link lines (a.k.a. dependency lines) in Gantt charts?

https://www.think-cell.com/en/resources/kb/0155

KB0156: I cannot paste data into the think-cell datasheet or the format is lost

https://www.think-cell.com/en/resources/kb/0156

KB0157: Install a 2007 Microsoft Office Suite Service Pack

https://www.think-cell.com/en/resources/kb/0157

KB0159: When copying a slide from one presentation into another, the font of think-cell labels changes

https://www.think-cell.com/en/resources/kb/0159

KB0160: Copying a multi-selection of non-adjacent cells fails

https://www.think-cell.com/en/resources/kb/0160

KB0161: "Use Text Import Wizard..." causes Excel 2010 crash

https://www.think-cell.com/en/resources/kb/0161

KB0162: think-cell functionality is lost in PowerPoint 2010

https://www.think-cell.com/en/resources/kb/0162

KB0163: Charts linked with Excel data link do not update after copying/pasting data

https://www.think-cell.com/en/resources/kb/0163

KB0164: Does think-cell work with Microsoft Office 2013?

https://www.think-cell.com/en/resources/kb/0164

KB0165: Does think-cell work with Microsoft 365 (Office 365) and Office 2016 (C2R)/2019/2021/2024?

https://www.think-cell.com/en/resources/kb/0165

KB0167: Does think-cell work on server-based Office installations?

https://www.think-cell.com/en/resources/kb/0167

KB0169: Conflict with another add-in: Subclassing error in Excel

https://www.think-cell.com/en/resources/kb/0169

KB0170: Can I also work with think-cell charts in .odp files, the LibreOffice/OpenOffice.org file format?

https://www.think-cell.com/en/resources/kb/0170

KB0171: Error message in Excel: "...addin could not be found." or PowerPoint hangs

https://www.think-cell.com/en/resources/kb/0171

KB0173: think-cell charts in Microsoft Word or Excel

https://www.think-cell.com/en/resources/kb/0173

KB0174: Segment colors in think-cell charts do not update when I apply conditional formatting to a cell in Excel

https://www.think-cell.com/en/resources/kb/0174

KB0175: Charts linked with Excel data link do not update on the first manual recalculation after changing data

https://www.think-cell.com/en/resources/kb/0175

KB0177: Install a 2010 Microsoft Office Suite update

https://www.think-cell.com/en/resources/kb/0177

KB0178: Excel 2013 crashes when using function names for worksheets

https://www.think-cell.com/en/resources/kb/0178

KB0179: Scrolling issues in Notes Pane of PowerPoint 2013 & 2016

https://www.think-cell.com/en/resources/kb/0179

KB0181: The vertical scroll bar handle of think-cell datasheets does not work

https://www.think-cell.com/en/resources/kb/0181

KB0182: When labels are set to Align Right, the text jumps out of the label

https://www.think-cell.com/en/resources/kb/0182

KB0183: Excel 2013 crashes after clicking on a Combo Box

https://www.think-cell.com/en/resources/kb/0183

KB0184: Does think-cell work with Microsoft Office preview versions?

https://www.think-cell.com/en/resources/kb/0184

KB0186: Can I use conditional formatting to change colors depending on data values?

https://www.think-cell.com/en/resources/kb/0186

KB0187: Security settings may prevent think-cell from being loaded

https://www.think-cell.com/en/resources/kb/0187

KB0188: How can I create a linear trendline in a line chart?

https://www.think-cell.com/en/resources/kb/0188

KB0189: Does think-cell work with Microsoft Windows 10?

https://www.think-cell.com/en/resources/kb/0189

KB0190: Error during think-cell (un-)installation

https://www.think-cell.com/en/resources/kb/0190

https://www.think-cell.com/en/resources/kb/0191

KB0195: How can I hide segment labels for "0" values?

https://www.think-cell.com/en/resources/kb/0195

KB0196: Error message when starting PowerPoint or Excel, or editing a think-cell chart: "CFindCodePattern failed ..." or "CModuleFindChunk failed ..."

https://www.think-cell.com/en/resources/kb/0196

KB0198: Performance issues when using ESET

https://www.think-cell.com/en/resources/kb/0198

KB0199: PowerPoint crashes when entering the think-cell license key with FactSet installed

https://www.think-cell.com/en/resources/kb/0199

KB0200: PowerPoint 2010 is slow with Sharepoint libraries using Microsoft Rights Management services (RMS)

https://www.think-cell.com/en/resources/kb/0200

KB0201: How to use Windows subclassing when programming a .NET add-in

https://www.think-cell.com/en/resources/kb/0201

KB0202: There are "think-cell is busy" messages when scrolling through a presentation

https://www.think-cell.com/en/resources/kb/0202

KB0203: How to use Office Automation from managed code (C#, Visual Basic, .NET)

https://www.think-cell.com/en/resources/kb/0203

KB0204: Some Excel files are slow with data links

https://www.think-cell.com/en/resources/kb/0204

KB0206: think-cell uses wrong font color

https://www.think-cell.com/en/resources/kb/0206

KB0207: Excel crashes when using add-ins based on Add-in Express

https://www.think-cell.com/en/resources/kb/0207

KB0208: Internet Explorer blocks download with signature or certificate notification

https://www.think-cell.com/en/resources/kb/0208

KB0209: I cannot repair my PowerPoint file with PowerPoint 2013 or later

https://www.think-cell.com/en/resources/kb/0209

KB0210: Conflict with NVIDIA Optimus: Elements menu does not open

https://www.think-cell.com/en/resources/kb/0210

KB0211: Conflict with McAfee WebAdvisor

https://www.think-cell.com/en/resources/kb/0211

KB0212: think-cell's Save Slides... shows error when saving to OneDrive or SharePoint

https://www.think-cell.com/en/resources/kb/0212

KB0213: With PowerPoint 2016 or later, charts appear slowly when switching slides

https://www.think-cell.com/en/resources/kb/0213

KB0214: Excel workbook is recalculated when copy-pasting to a think-cell datasheet although Excel Workbook Calculation option is set to Manual

https://www.think-cell.com/en/resources/kb/0214

KB0215: Trend Micro Threats/Violations Found message appears when opening the internal datasheet

https://www.think-cell.com/en/resources/kb/0215

KB0217: Conflict with Digital Guardian: Closing Excel triggers "HRESULT 0x800A03EC"

https://www.think-cell.com/en/resources/kb/0217

KB0220: Conflict with SAP BusinessObjects Analysis: I cannot select the think-cell frame in Excel

https://www.think-cell.com/en/resources/kb/0220

KB0223: think-cell disappears unexpectedly

https://www.think-cell.com/en/resources/kb/0223

KB0224: Google Slides does not properly display think-cell charts

https://www.think-cell.com/en/resources/kb/0224

KB0225: think-cell is not authorized to send mail

https://www.think-cell.com/en/resources/kb/0225

KB0226: When opening the Desktop Apps version of Office, think-cell is not loaded or an error message appears

https://www.think-cell.com/en/resources/kb/0226

KB0229: How can I create a box and whisker chart?

https://www.think-cell.com/en/resources/kb/0229

KB0230: Conflict with Cylance security tool: think-cell's automatic update fails

https://www.think-cell.com/en/resources/kb/0230

KB0231: Conflict with Adaptive Insights OfficeConnect in Excel

https://www.think-cell.com/en/resources/kb/0231

KB0232: Conflict with enSilo: internal datasheet does not open

https://www.think-cell.com/en/resources/kb/0232

KB0233: Conflict with Windows Defender: think-cell does not load or the internal datasheet does not open

https://www.think-cell.com/en/resources/kb/0233

KB0234: Conflict with BeyondTrust Privilege Management: internal datasheet does not open

https://www.think-cell.com/en/resources/kb/0234

KB0235: SentinelAgent and think-cell trigger: "COMBASE.DLL STATUS_ACCESS_VIOLATION"

https://www.think-cell.com/en/resources/kb/0235

KB0236: Conflict with Oracle SmartView: Excel crashes seemingly at random

https://www.think-cell.com/en/resources/kb/0236

KB0237: Conflict with Microsoft Azure Information Protection add-in: Subclassing error in PowerPoint and Excel

https://www.think-cell.com/en/resources/kb/0237

KB0238: Launching PowerPoint or Excel on an M1 Mac displays the error message: "Rosetta is not supported"

https://www.think-cell.com/en/resources/kb/0238

KB0239: PowerPoint file size is rapidly increasing with Microsoft 365

https://www.think-cell.com/en/resources/kb/0239

KB0240: Send Slides or Request Support with new Outlook for Windows fails or opens with classic Outlook for Windows

https://www.think-cell.com/en/resources/kb/0240

KB0241: think-cell chart outline misplaced

https://www.think-cell.com/en/resources/kb/0241

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