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KB0003: The think-cell installation does not start
https://www.think-cell.com/en/support/kb/0003.shtml

KB0004: The think-cell add-in is missing in PowerPoint
https://www.think-cell.com/en/support/kb/0004.shtml

KB0005: The think-cell add-in disappeared after an Office crash
https://www.think-cell.com/en/support/kb/0005.shtml

KB0007: PowerPoint or Excel crashes when started by double-clicking a file
https://www.think-cell.com/en/support/kb/0007.shtml

KB0010: The think-cell license key window pops up
https://www.think-cell.com/en/support/kb/0010.shtml

KB0014: I cannot insert a think-cell chart
https://www.think-cell.com/en/support/kb/0014.shtml

KB0015: A network login request pops up
https://www.think-cell.com/en/support/kb/0015.shtml

KB0017: In the datasheet, "Undo" (Ctrl+Z) does not work
https://www.think-cell.com/en/support/kb/0017.shtml

KB0018: Can I use formulas in think-cell's datasheet?
https://www.think-cell.com/en/support/kb/0018.shtml

KB0021: How to customize default think-cell charts
https://www.think-cell.com/en/support/kb/0021.shtml

KB0022: Can I animate think-cell charts?
https://www.think-cell.com/en/support/kb/0022.shtml

KB0024: Labeling result is not satisfactory
https://www.think-cell.com/en/support/kb/0024.shtml

KB0025: Category or series labels do not align across multiple charts
https://www.think-cell.com/en/support/kb/0025.shtml

KB0026: I cannot edit text or add a line break in a label
https://www.think-cell.com/en/support/kb/0026.shtml

KB0028: Rounding errors
https://www.think-cell.com/en/support/kb/0028.shtml

KB0029: The flow of the waterfall charts does not look right
https://www.think-cell.com/en/support/kb/0029.shtml

KB0031: Can I use PowerPoint's grouping feature with think-cell?
https://www.think-cell.com/en/support/kb/0031.shtml

KB0032: Can I use my VBA macros with think-cell elements?
https://www.think-cell.com/en/support/kb/0032.shtml

KB0038: Known issues with Asian languages
https://www.think-cell.com/en/support/kb/0038.shtml

KB0041: Excel is slow with think-cell data links
https://www.think-cell.com/en/support/kb/0041.shtml

KB0044: Can I import existing charts into think-cell?
https://www.think-cell.com/en/support/kb/0044.shtml

KB0045: Excel does not open when double-clicking an Excel file
https://www.think-cell.com/en/support/kb/0045.shtml

KB0048: After using the Document Inspector, think-cell elements are corrupted
https://www.think-cell.com/en/support/kb/0048.shtml

KB0051: An error occurred when displaying the think-cell user interface
https://www.think-cell.com/en/support/kb/0051.shtml

KB0062: Error message in Excel: "Errors were detected while saving …"
https://www.think-cell.com/en/support/kb/0062.shtml

KB0070: Why is my Excel macro slow when think-cell is activated?
https://www.think-cell.com/en/support/kb/0070.shtml

KB0071: How can I create a rotated line chart (profile chart)?
https://www.think-cell.com/en/support/kb/0071.shtml

KB0073: How to find out with VBA if a shape is used by think-cell?
https://www.think-cell.com/en/support/kb/0073.shtml

KB0075: The current date or * (asterisk) is shown in think-cell labels
https://www.think-cell.com/en/support/kb/0075.shtml

KB0076: How do I map PowerPoint 2003 scheme colors to theme colors in PowerPoint 2007 and later versions?
https://www.think-cell.com/en/support/kb/0076.shtml

KB0078: How do I total multiple series in parallel in a waterfall chart?
https://www.think-cell.com/en/support/kb/0078.shtml

KB0080: Does think-cell send information over the internet?
https://www.think-cell.com/en/support/kb/0080.shtml

KB0084: Manually editing think-cell charts, a dialog offers to "Convert" or "Edit Existing"
https://www.think-cell.com/en/support/kb/0084.shtml

KB0090: Some regular PowerPoint buttons show "think-cell" in their tooltips
https://www.think-cell.com/en/support/kb/0090.shtml

KB0091: How can I find out which add-in causes a problem?
https://www.think-cell.com/en/support/kb/0091.shtml

KB0092: How do I report a problem to think-cell?
https://www.think-cell.com/en/support/kb/0092.shtml

KB0093: The think-cell datasheet does not open
https://www.think-cell.com/en/support/kb/0093.shtml

KB0094: How do I uninstall think-cell?
https://www.think-cell.com/en/support/kb/0094.shtml

KB0095: Can I use think-cell on a Mac?
https://www.think-cell.com/en/support/kb/0095.shtml

KB0096: Can I switch chart types?
https://www.think-cell.com/en/support/kb/0096.shtml

KB0099: How can I temporarily deactivate think-cell?
https://www.think-cell.com/en/support/kb/0099.shtml

KB0100: How can I change the font color?
https://www.think-cell.com/en/support/kb/0100.shtml

KB0102: How can I change the fill of an entire series?
https://www.think-cell.com/en/support/kb/0102.shtml

KB0103: How can I delete the think-cell custom colors?
https://www.think-cell.com/en/support/kb/0103.shtml

KB0105: How can I change the default colors of think-cell charts?
https://www.think-cell.com/en/support/kb/0105.shtml

KB0106: think-cell asks for user name and password
https://www.think-cell.com/en/support/kb/0106.shtml

KB0107: How can I copy-paste think-cell charts in my VBA Code?
https://www.think-cell.com/en/support/kb/0107.shtml

KB0111: think-cell charts do not update when I change the cell background color or other cell formats in Excel 2007
https://www.think-cell.com/en/support/kb/0111.shtml

KB0113: An email created by think-cell cannot be sent in Outlook
https://www.think-cell.com/en/support/kb/0113.shtml

KB0118: Content crawling in Office SharePoint fails
https://www.think-cell.com/en/support/kb/0118.shtml

KB0119: The think-cell Elements menu is inactive
https://www.think-cell.com/en/support/kb/0119.shtml

KB0120: Charts have different color in printout or pdf
https://www.think-cell.com/en/support/kb/0120.shtml

KB0122: With think-cell some Excel COM Automation calls fail
https://www.think-cell.com/en/support/kb/0122.shtml

KB0123: Why do the labels in think-cell charts appear as white rectangles?
https://www.think-cell.com/en/support/kb/0123.shtml

KB0126: Compatibility: "Convert to an Office Open XML File Format"
https://www.think-cell.com/en/support/kb/0126.shtml

KB0129: think-cell uses wrong font color or strange colors in the background of labels
https://www.think-cell.com/en/support/kb/0129.shtml

KB0135: Shapes or outlines appear/disappear when printing Grayscale or Black and White
https://www.think-cell.com/en/support/kb/0135.shtml

KB0137: Excel crashes when opening a workbook or an internal datasheet
https://www.think-cell.com/en/support/kb/0137.shtml

KB0138: How do I set a colored pattern for a segment, area, or bubble?
https://www.think-cell.com/en/support/kb/0138.shtml

KB0140: Digits in labels are not rotated correctly
https://www.think-cell.com/en/support/kb/0140.shtml

KB0143: think-cell on Microsoft Office Mobile
https://www.think-cell.com/en/support/kb/0143.shtml

KB0144: Text in some labels is rotated by 180 degrees
https://www.think-cell.com/en/support/kb/0144.shtml

KB0145: How can I set the same bubble size scale for multiple bubble charts?
https://www.think-cell.com/en/support/kb/0145.shtml

KB0147: Wrong font color in PowerPoint 2007
https://www.think-cell.com/en/support/kb/0147.shtml

KB0148: Which MSI UpgradeCode, ProductCode, and PackageCode does think-cell use?
https://www.think-cell.com/en/support/kb/0148.shtml

KB0149: Running Oracle Hyperion SmartView, you receive a think-cell error message “library\officeutilities\application.cpp line 13..: EXCEPTION Address 77124942 Code c0000005” and PowerPoint crashes
https://www.think-cell.com/en/support/kb/0149.shtml

KB0150: When I modify a think-cell label, the label loses its content
https://www.think-cell.com/en/support/kb/0150.shtml

KB0153: I cannot change the indent level of text in think-cell labels
https://www.think-cell.com/en/support/kb/0153.shtml

KB0154: Performance issues while scrolling in PowerPoint 2007 or 2010
https://www.think-cell.com/en/support/kb/0154.shtml

KB0155: How to add link lines (a.k.a dependency lines) in Gantt charts?
https://www.think-cell.com/en/support/kb/0155.shtml

KB0156: I cannot paste data into the think-cell datasheet or the format is lost
https://www.think-cell.com/en/support/kb/0156.shtml

KB0157: Install a 2007 Microsoft Office Suite Service Pack
https://www.think-cell.com/en/support/kb/0157.shtml

KB0159: When copying a slide from one presentation into another, the font of think-cell labels changes
https://www.think-cell.com/en/support/kb/0159.shtml

KB0160: Copying a multi-selection of non-adjacent cells fails
https://www.think-cell.com/en/support/kb/0160.shtml

KB0161: "Use Text Import Wizard…" causes Excel 2010 crash
https://www.think-cell.com/en/support/kb/0161.shtml

KB0162: think-cell functionality is lost in PowerPoint 2010
https://www.think-cell.com/en/support/kb/0162.shtml

KB0163: Charts linked with Excel data link do not update after copying/pasting data
https://www.think-cell.com/en/support/kb/0163.shtml

KB0164: Does think-cell work with Microsoft Office 2013?
https://www.think-cell.com/en/support/kb/0164.shtml

KB0165: Does think-cell work with Microsoft Office 365 and Office 2016?
https://www.think-cell.com/en/support/kb/0165.shtml

KB0167: Does think-cell work on server-based Office installations?
https://www.think-cell.com/en/support/kb/0167.shtml

KB0169: Conflict with SAP BusinessObjects Analysis: Closing Excel file triggers 'APIERR 1400 Invalid window handle'
https://www.think-cell.com/en/support/kb/0169.shtml

KB0170: Can I also work with think-cell charts in .odp files, the LibreOffice/OpenOffice.org file format?
https://www.think-cell.com/en/support/kb/0170.shtml

KB0171: Error message in Excel: "…addin could not be found." or PowerPoint hangs
https://www.think-cell.com/en/support/kb/0171.shtml

KB0173: think-cell charts in Microsoft Word or Excel
https://www.think-cell.com/en/support/kb/0173.shtml

KB0174: Segment colors in think-cell charts do not update when I apply conditional formatting to a cell in Excel
https://www.think-cell.com/en/support/kb/0174.shtml

KB0175: Charts linked with Excel data link do not update on the first manual recalculation after changing data
https://www.think-cell.com/en/support/kb/0175.shtml

KB0177: Install a 2010 Microsoft Office Suite update
https://www.think-cell.com/en/support/kb/0177.shtml

KB0178: Excel 2013 crashes when using function names for worksheets
https://www.think-cell.com/en/support/kb/0178.shtml

KB0179: Scrolling issues in Notes Pane of PowerPoint 2013 & 2016
https://www.think-cell.com/en/support/kb/0179.shtml

KB0181: The vertical scroll bar handle of think-cell datasheets does not work
https://www.think-cell.com/en/support/kb/0181.shtml

KB0182: When labels are set to Align Right, the text jumps out of the label
https://www.think-cell.com/en/support/kb/0182.shtml

KB0183: Excel 2013 crashes after clicking on a Combo Box
https://www.think-cell.com/en/support/kb/0183.shtml

KB0184: Does think-cell work with Microsoft Office 2016 or with Office preview versions?
https://www.think-cell.com/en/support/kb/0184.shtml

KB0186: Can I use conditional formatting to change colors depending on data values?
https://www.think-cell.com/en/support/kb/0186.shtml

KB0187: Security settings may prevent think-cell from being loaded
https://www.think-cell.com/en/support/kb/0187.shtml

KB0188: How can I create a linear trendline in a line chart?
https://www.think-cell.com/en/support/kb/0188.shtml

KB0189: Does think-cell work with Microsoft Windows 10?
https://www.think-cell.com/en/support/kb/0189.shtml

KB0190: Error during think-cell installation
https://www.think-cell.com/en/support/kb/0190.shtml

KB0191: Recommended setup for editing think-cell style files
https://www.think-cell.com/en/support/kb/0191.shtml

KB0195: How can I hide segment labels for "0" values?
https://www.think-cell.com/en/support/kb/0195.shtml

KB0196: Error message when starting PowerPoint or Excel, or editing a think-cell chart: "CModuleFindChunk failed …"
https://www.think-cell.com/en/support/kb/0196.shtml

KB0198: Performance issues when using ESET
https://www.think-cell.com/en/support/kb/0198.shtml

KB0199: PowerPoint crashes when entering the think-cell license key with FactSet installed
https://www.think-cell.com/en/support/kb/0199.shtml

KB0200: PowerPoint 2010 is slow with Sharepoint libraries using Microsoft Rights Management services (RMS)
https://www.think-cell.com/en/support/kb/0200.shtml

KB0201: How to use Windows subclassing when programming a .NET add-in
https://www.think-cell.com/en/support/kb/0201.shtml

KB0202: There are "think-cell is busy" messages when scrolling through a presentation
https://www.think-cell.com/en/support/kb/0202.shtml

KB0203: How to use Office Automation from managed code (C#, Visual Basic, .NET)
https://www.think-cell.com/en/support/kb/0203.shtml

KB0204: Some Excel files are slow with data links
https://www.think-cell.com/en/support/kb/0204.shtml

KB0206: think-cell uses wrong font color
https://www.think-cell.com/en/support/kb/0206.shtml

KB0207: Excel crashes when using add-ins based on Add-in Express
https://www.think-cell.com/en/support/kb/0207.shtml

KB0208: Internet Explorer blocks download with signature or certificate notification
https://www.think-cell.com/en/support/kb/0208.shtml

KB0209: I cannot repair my PowerPoint file with PowerPoint 2013 & 2016
https://www.think-cell.com/en/support/kb/0209.shtml

KB0210: Conflict with NVIDIA Optimus: Elements menu does not open
https://www.think-cell.com/en/support/kb/0210.shtml

KB0211: Conflict with McAfee WebAdvisor
https://www.think-cell.com/en/support/kb/0211.shtml

KB0212: think-cell's Save Selected Slides shows error when saving to OneDrive or SharePoint
https://www.think-cell.com/en/support/kb/0212.shtml

KB0213: With PowerPoint 2016 or later, charts appear slowly when switching slides
https://www.think-cell.com/en/support/kb/0213.shtml

KB0214: Excel workbook is recalculated when copy-pasting to a think-cell datasheet although Excel Workbook Calculation option is set to Manual
https://www.think-cell.com/en/support/kb/0214.shtml

KB0215: Trend Micro Threats/Violations Found message appears when opening the internal datasheet
https://www.think-cell.com/en/support/kb/0215.shtml

KB0217: Conflict with Digital Guardian: Closing Excel triggers 'HRESULT 0x800A03EC'
https://www.think-cell.com/en/support/kb/0217.shtml

KB0219: When inserting a think-cell element, the element has a gradient and the color format cannot be changed
https://www.think-cell.com/en/support/kb/0219.shtml

KB0220: Conflict with SAP BusinessObjects Analysis: I cannot select the think-cell frame in Excel
https://www.think-cell.com/en/support/kb/0220.shtml

KB0223: think-cell disappears unexpectedly
https://www.think-cell.com/en/support/kb/0223.shtml

KB0224: Google Slides does not properly display think-cell charts
https://www.think-cell.com/en/support/kb/0224.shtml

KB0225: think-cell is not authorized to send mail
https://www.think-cell.com/en/support/kb/0225.shtml

KB0226: When opening the Desktop Apps version of Office, think-cell is not loaded or an error message appears
https://www.think-cell.com/en/support/kb/0226.shtml

KB0229: How can I create a box and whisker chart?
https://www.think-cell.com/en/support/kb/0229.shtml

Works with

Windows

Windows 10 32/64
Windows 8.1 32/64
Windows 8 32/64
Windows 7 32/64

Office 365 Fully Installed
Office 365 Click-to-Run
Office 2019 32/64
Office 2016 32/64
Office 2013 32/64
Office 2010 32/64

macOS

macOS Yosemite (10.10)
and later

Office 365 Fully Installed
Office 2019 for Mac
Office 2016 for Mac

Not a product-related issue?

In case of ordering or licensing questions, please refer to our order page.

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