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KB0003: The think-cell installation does not start

https://www.think-cell.com/en/resources/kb/0003.html

KB0004: The think-cell add-in is missing in PowerPoint

https://www.think-cell.com/en/resources/kb/0004.html

KB0005: The think-cell add-in disappeared after an Office crash

https://www.think-cell.com/en/resources/kb/0005.html

KB0007: PowerPoint or Excel crashes when started by double-clicking a file

https://www.think-cell.com/en/resources/kb/0007.html

KB0010: The think-cell license key window pops up

https://www.think-cell.com/en/resources/kb/0010.html

KB0014: I cannot insert a think-cell chart

https://www.think-cell.com/en/resources/kb/0014.html

KB0015: A network login request pops up

https://www.think-cell.com/en/resources/kb/0015.html

KB0017: In the datasheet, "Undo" (Ctrl+Z) does not work

https://www.think-cell.com/en/resources/kb/0017.html

KB0018: Can I use formulas in think-cell's datasheet?

https://www.think-cell.com/en/resources/kb/0018.html

KB0021: How to customize default think-cell charts

https://www.think-cell.com/en/resources/kb/0021.html

KB0022: Can I animate think-cell charts?

https://www.think-cell.com/en/resources/kb/0022.html

KB0024: Labeling result is not satisfactory

https://www.think-cell.com/en/resources/kb/0024.html

KB0025: Category or series labels do not align across multiple charts

https://www.think-cell.com/en/resources/kb/0025.html

KB0026: I cannot edit text or add a line break in a label

https://www.think-cell.com/en/resources/kb/0026.html

KB0028: Rounding errors

https://www.think-cell.com/en/resources/kb/0028.html

KB0029: The flow of the waterfall charts does not look right

https://www.think-cell.com/en/resources/kb/0029.html

KB0031: Can I use PowerPoint's grouping feature with think-cell?

https://www.think-cell.com/en/resources/kb/0031.html

KB0032: Can I use my VBA macros with think-cell elements?

https://www.think-cell.com/en/resources/kb/0032.html

KB0038: Known issues with Asian languages

https://www.think-cell.com/en/resources/kb/0038.html

KB0041: Excel is slow with think-cell data links

https://www.think-cell.com/en/resources/kb/0041.html

KB0044: Can I import existing charts into think-cell?

https://www.think-cell.com/en/resources/kb/0044.html

KB0045: Excel does not open when double-clicking an Excel file

https://www.think-cell.com/en/resources/kb/0045.html

KB0048: After using the Document Inspector, think-cell elements are corrupted

https://www.think-cell.com/en/resources/kb/0048.html

KB0051: An error occurred when displaying the think-cell user interface

https://www.think-cell.com/en/resources/kb/0051.html

KB0062: Error message in Excel: "Errors were detected while saving ..."

https://www.think-cell.com/en/resources/kb/0062.html

KB0070: Why is my Excel macro slow when think-cell is activated?

https://www.think-cell.com/en/resources/kb/0070.html

KB0071: How can I create a rotated line chart (profile chart)?

https://www.think-cell.com/en/resources/kb/0071.html

KB0073: How to find out with VBA if a shape is used by think-cell?

https://www.think-cell.com/en/resources/kb/0073.html

KB0075: The current date or * (asterisk) is shown in think-cell labels

https://www.think-cell.com/en/resources/kb/0075.html

KB0076: How do I map PowerPoint 2003 scheme colors to theme colors in PowerPoint 2007 and later versions?

https://www.think-cell.com/en/resources/kb/0076.html

KB0078: How do I total multiple series in parallel in a waterfall chart?

https://www.think-cell.com/en/resources/kb/0078.html

KB0080: Does think-cell send information over the internet?

https://www.think-cell.com/en/resources/kb/0080.html

KB0084: Manually editing think-cell charts, a dialog offers to "Convert" or "Edit Existing"

https://www.think-cell.com/en/resources/kb/0084.html

KB0090: Some regular PowerPoint buttons show "think-cell" in their tooltips

https://www.think-cell.com/en/resources/kb/0090.html

KB0091: How can I find out which add-in causes a problem?

https://www.think-cell.com/en/resources/kb/0091.html

KB0092: How do I report a problem to think-cell?

https://www.think-cell.com/en/resources/kb/0092.html

KB0093: The think-cell datasheet does not open

https://www.think-cell.com/en/resources/kb/0093.html

KB0094: How do I uninstall think-cell?

https://www.think-cell.com/en/resources/kb/0094.html

KB0095: Can I use think-cell on a Mac?

https://www.think-cell.com/en/resources/kb/0095.html

KB0096: Can I switch chart types?

https://www.think-cell.com/en/resources/kb/0096.html

KB0099: How can I temporarily deactivate think-cell?

https://www.think-cell.com/en/resources/kb/0099.html

KB0100: How can I change the font color?

https://www.think-cell.com/en/resources/kb/0100.html

KB0102: How can I change the fill of an entire series?

https://www.think-cell.com/en/resources/kb/0102.html

KB0103: How can I delete the think-cell custom colors?

https://www.think-cell.com/en/resources/kb/0103.html

KB0105: How can I change the default colors of think-cell charts?

https://www.think-cell.com/en/resources/kb/0105.html

KB0106: think-cell asks for user name and password

https://www.think-cell.com/en/resources/kb/0106.html

KB0107: How can I copy-paste think-cell charts in my VBA Code?

https://www.think-cell.com/en/resources/kb/0107.html

KB0111: think-cell charts do not update when I change the cell background color or other cell formats in Excel 2007

https://www.think-cell.com/en/resources/kb/0111.html

KB0113: An email created by think-cell cannot be sent in Outlook

https://www.think-cell.com/en/resources/kb/0113.html

KB0118: Content crawling in Office SharePoint fails

https://www.think-cell.com/en/resources/kb/0118.html

KB0119: The think-cell Elements menu is inactive

https://www.think-cell.com/en/resources/kb/0119.html

KB0120: Charts have different color in printout or pdf

https://www.think-cell.com/en/resources/kb/0120.html

KB0122: With think-cell some Excel COM Automation calls fail

https://www.think-cell.com/en/resources/kb/0122.html

KB0123: Why do the labels in think-cell charts appear as white rectangles?

https://www.think-cell.com/en/resources/kb/0123.html

KB0126: Compatibility: "Convert to an Office Open XML File Format"

https://www.think-cell.com/en/resources/kb/0126.html

KB0129: think-cell uses wrong font color or strange colors in the background of labels

https://www.think-cell.com/en/resources/kb/0129.html

KB0135: Shapes or outlines appear/disappear when printing Grayscale or Black and White

https://www.think-cell.com/en/resources/kb/0135.html

KB0137: Excel crashes when opening a workbook or an internal datasheet

https://www.think-cell.com/en/resources/kb/0137.html

KB0138: How do I set a colored pattern for a segment, area, or bubble?

https://www.think-cell.com/en/resources/kb/0138.html

KB0143: think-cell on Microsoft Office Mobile

https://www.think-cell.com/en/resources/kb/0143.html

KB0144: Text in some labels is rotated by 180 degrees

https://www.think-cell.com/en/resources/kb/0144.html

KB0145: How can I set the same bubble size scale for multiple bubble charts?

https://www.think-cell.com/en/resources/kb/0145.html

KB0147: Wrong font color in PowerPoint 2007

https://www.think-cell.com/en/resources/kb/0147.html

KB0148: Which MSI UpgradeCode, ProductCode, and PackageCode does think-cell use?

https://www.think-cell.com/en/resources/kb/0148.html

KB0149: Running Oracle Hyperion SmartView, you receive a think-cell error message "library\officeutilities\application.cpp line 13..: EXCEPTION Address 77124942 Code c0000005" and PowerPoint crashes

https://www.think-cell.com/en/resources/kb/0149.html

KB0153: I cannot change the indent level of text in think-cell labels

https://www.think-cell.com/en/resources/kb/0153.html

KB0154: Performance issues while scrolling in PowerPoint 2010

https://www.think-cell.com/en/resources/kb/0154.html

KB0155: How to add link lines (a.k.a. dependency lines) in Gantt charts?

https://www.think-cell.com/en/resources/kb/0155.html

KB0156: I cannot paste data into the think-cell datasheet or the format is lost

https://www.think-cell.com/en/resources/kb/0156.html

KB0157: Install a 2007 Microsoft Office Suite Service Pack

https://www.think-cell.com/en/resources/kb/0157.html

KB0159: When copying a slide from one presentation into another, the font of think-cell labels changes

https://www.think-cell.com/en/resources/kb/0159.html

KB0160: Copying a multi-selection of non-adjacent cells fails

https://www.think-cell.com/en/resources/kb/0160.html

KB0161: "Use Text Import Wizard..." causes Excel 2010 crash

https://www.think-cell.com/en/resources/kb/0161.html

KB0162: think-cell functionality is lost in PowerPoint 2010

https://www.think-cell.com/en/resources/kb/0162.html

KB0163: Charts linked with Excel data link do not update after copying/pasting data

https://www.think-cell.com/en/resources/kb/0163.html

KB0164: Does think-cell work with Microsoft Office 2013?

https://www.think-cell.com/en/resources/kb/0164.html

KB0165: Does think-cell work with Microsoft 365 (Office 365) and Office 2016/2019 Click-to-Run?

https://www.think-cell.com/en/resources/kb/0165.html

KB0167: Does think-cell work on server-based Office installations?

https://www.think-cell.com/en/resources/kb/0167.html

KB0169: Conflict with another add-in: Subclassing error in Excel

https://www.think-cell.com/en/resources/kb/0169.html

KB0170: Can I also work with think-cell charts in .odp files, the LibreOffice/OpenOffice.org file format?

https://www.think-cell.com/en/resources/kb/0170.html

KB0171: Error message in Excel: "...addin could not be found." or PowerPoint hangs

https://www.think-cell.com/en/resources/kb/0171.html

KB0173: think-cell charts in Microsoft Word or Excel

https://www.think-cell.com/en/resources/kb/0173.html

KB0174: Segment colors in think-cell charts do not update when I apply conditional formatting to a cell in Excel

https://www.think-cell.com/en/resources/kb/0174.html

KB0175: Charts linked with Excel data link do not update on the first manual recalculation after changing data

https://www.think-cell.com/en/resources/kb/0175.html

KB0177: Install a 2010 Microsoft Office Suite update

https://www.think-cell.com/en/resources/kb/0177.html

KB0178: Excel 2013 crashes when using function names for worksheets

https://www.think-cell.com/en/resources/kb/0178.html

KB0179: Scrolling issues in Notes Pane of PowerPoint 2013 & 2016

https://www.think-cell.com/en/resources/kb/0179.html

KB0181: The vertical scroll bar handle of think-cell datasheets does not work

https://www.think-cell.com/en/resources/kb/0181.html

KB0182: When labels are set to Align Right, the text jumps out of the label

https://www.think-cell.com/en/resources/kb/0182.html

KB0183: Excel 2013 crashes after clicking on a Combo Box

https://www.think-cell.com/en/resources/kb/0183.html

KB0184: Does think-cell work with Microsoft Office preview versions?

https://www.think-cell.com/en/resources/kb/0184.html

KB0186: Can I use conditional formatting to change colors depending on data values?

https://www.think-cell.com/en/resources/kb/0186.html

KB0187: Security settings may prevent think-cell from being loaded

https://www.think-cell.com/en/resources/kb/0187.html

KB0188: How can I create a linear trendline in a line chart?

https://www.think-cell.com/en/resources/kb/0188.html

KB0189: Does think-cell work with Microsoft Windows 10?

https://www.think-cell.com/en/resources/kb/0189.html

KB0190: Error during think-cell (un-)installation

https://www.think-cell.com/en/resources/kb/0190.html

KB0191: Recommended setup for editing think-cell style files

https://www.think-cell.com/en/resources/kb/0191.html

KB0195: How can I hide segment labels for "0" values?

https://www.think-cell.com/en/resources/kb/0195.html

KB0196: Error message when starting PowerPoint or Excel, or editing a think-cell chart: "CFindCodePattern failed ..." or "CModuleFindChunk failed ..."

https://www.think-cell.com/en/resources/kb/0196.html

KB0198: Performance issues when using ESET

https://www.think-cell.com/en/resources/kb/0198.html

KB0199: PowerPoint crashes when entering the think-cell license key with FactSet installed

https://www.think-cell.com/en/resources/kb/0199.html

KB0200: PowerPoint 2010 is slow with Sharepoint libraries using Microsoft Rights Management services (RMS)

https://www.think-cell.com/en/resources/kb/0200.html

KB0201: How to use Windows subclassing when programming a .NET add-in

https://www.think-cell.com/en/resources/kb/0201.html

KB0202: There are "think-cell is busy" messages when scrolling through a presentation

https://www.think-cell.com/en/resources/kb/0202.html

KB0203: How to use Office Automation from managed code (C#, Visual Basic, .NET)

https://www.think-cell.com/en/resources/kb/0203.html

KB0204: Some Excel files are slow with data links

https://www.think-cell.com/en/resources/kb/0204.html

KB0206: think-cell uses wrong font color

https://www.think-cell.com/en/resources/kb/0206.html

KB0207: Excel crashes when using add-ins based on Add-in Express

https://www.think-cell.com/en/resources/kb/0207.html

KB0208: Internet Explorer blocks download with signature or certificate notification

https://www.think-cell.com/en/resources/kb/0208.html

KB0209: I cannot repair my PowerPoint file with PowerPoint 2013 & 2016

https://www.think-cell.com/en/resources/kb/0209.html

KB0210: Conflict with NVIDIA Optimus: Elements menu does not open

https://www.think-cell.com/en/resources/kb/0210.html

KB0211: Conflict with McAfee WebAdvisor

https://www.think-cell.com/en/resources/kb/0211.html

KB0212: think-cell's Save Slides... shows error when saving to OneDrive or SharePoint

https://www.think-cell.com/en/resources/kb/0212.html

KB0213: With PowerPoint 2016 or later, charts appear slowly when switching slides

https://www.think-cell.com/en/resources/kb/0213.html

KB0214: Excel workbook is recalculated when copy-pasting to a think-cell datasheet although Excel Workbook Calculation option is set to Manual

https://www.think-cell.com/en/resources/kb/0214.html

KB0215: Trend Micro Threats/Violations Found message appears when opening the internal datasheet

https://www.think-cell.com/en/resources/kb/0215.html

KB0217: Conflict with Digital Guardian: Closing Excel triggers 'HRESULT 0x800A03EC'

https://www.think-cell.com/en/resources/kb/0217.html

KB0219: When inserting a think-cell element, the element has a gradient and the color format cannot be changed

https://www.think-cell.com/en/resources/kb/0219.html

KB0220: Conflict with SAP BusinessObjects Analysis: I cannot select the think-cell frame in Excel

https://www.think-cell.com/en/resources/kb/0220.html

KB0223: think-cell disappears unexpectedly

https://www.think-cell.com/en/resources/kb/0223.html

KB0224: Google Slides does not properly display think-cell charts

https://www.think-cell.com/en/resources/kb/0224.html

KB0225: think-cell is not authorized to send mail

https://www.think-cell.com/en/resources/kb/0225.html

KB0226: When opening the Desktop Apps version of Office, think-cell is not loaded or an error message appears

https://www.think-cell.com/en/resources/kb/0226.html

KB0229: How can I create a box and whisker chart?

https://www.think-cell.com/en/resources/kb/0229.html

KB0230: Conflict with Cylance security tool: think-cell's automatic update fails

https://www.think-cell.com/en/resources/kb/0230.html

KB0231: Conflict with Adaptive Insights OfficeConnect in Excel

https://www.think-cell.com/en/resources/kb/0231.html

KB0232: Conflict with enSilo: internal datasheet does not open

https://www.think-cell.com/en/resources/kb/0232.html

KB0233: Conflict with Windows Defender: think-cell does not load or the internal datasheet does not open

https://www.think-cell.com/en/resources/kb/0233.html

KB0234: Conflict with BeyondTrust Privilege Management: internal datasheet does not open

https://www.think-cell.com/en/resources/kb/0234.html

KB0235: SentinelAgent and think-cell trigger: COMBASE.DLL STATUS_ACCESS_VIOLATION

https://www.think-cell.com/en/resources/kb/0235.html

KB0236: Conflict with Oracle SmartView: Excel crashes seemingly at random

https://www.think-cell.com/en/resources/kb/0236.html

Works with

Windows

Windows 11
Windows 10 32/64
Windows 8.1 32/64
Windows 8 32/64
Windows 7 32/64

Office 365 Fully Installed
Office 365 Click-to-Run
Office 2021 32/64
Office 2019 32/64
Office 2016 32/64
Office 2013 32/64
Office 2010 32/64

Mac

macOS Sierra (10.12)
and later

Office 365 Fully Installed
Office 2021 for Mac
Office 2019 for Mac
Office 2016 for Mac

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