Obtener soporte técnico

1. Actualice su versión de think-cell

Según nuestra experiencia, muchos problemas técnicos se pueden solucionar con una actualización de software. Por lo tanto, el primer paso que recomendamos es descargar e instalar la última versión de nuestro software. Para ello, indique su dirección de correo electrónico. A continuación, le enviaremos un correo electrónico con toda la información de descarga necesaria.

2. Busque en nuestros recursos en línea

Nuestro manual del usuario incluye todas las características y funciones de think-cell y todas las preguntas de uso conocidas. Además, nuestra base de conocimientos incluye todos los problemas técnicos de los que tenemos constancia. El segundo paso que recomendamos es, por tanto, buscar respuestas a su pregunta en estos recursos en línea.

68 página(s) encontradas(s) en varios idiomas

KB0096: Can I switch chart types? - think-cell
https://www.think-cell.com/en/resources/kb/0096

There are built-in conversion features for many chart types: Convert between stacked and clustered segment charts, line charts, and area charts by selecting ...

KB0022: Can I animate think-cell charts?
https://www.think-cell.com/en/resources/kb/0022

There is currently no built-in think-cell support for chart animations. As a workaround, it is possible to animate native PowerPoint shapes to cover ...

Can I use conditional formatting to change colors depending on data ...
https://www.think-cell.com/en/resources/kb/0186

Enter your data in a separate Excel workbook and link it via think-cell Excel data links (see Create elements from Excel in our user manual).

KB0044: Can I import existing charts into think-cell?
https://www.think-cell.com/en/resources/kb/0044

Problem. I have a chart created in Microsoft Excel, Microsoft Graph, or another charting tool. I have an image of a chart, e.g., on a website or in a PDF ...

KB0188: How can I create a linear trendline in a line chart? - think-cell
https://www.think-cell.com/en/resources/kb/0188

Select all "known y" values and press F4 (e.g., "$B$3:$D$3"). Enter Excel's arguments separator, e.g., "," (comma). (Note that the character expected by Excel ...

KB0229: How can I create a box and whisker chart? | think-cell
https://www.think-cell.com/en/resources/kb/0229

Box and whisker charts, also called box plots, can be created using think-cell's Excel data links (see Create elements from Excel). You can download our ...

KB0105: How can I change the default colors of think-cell charts?
https://www.think-cell.com/en/resources/kb/0105

With a think-cell style file you can define colors which differ from PowerPoint's template colors. Style files also let you define your own menus and work on a ...

How to create column, line, and area charts - think-cell
https://www.think-cell.com/en/resources/manual/column-line-area-charts

A bar chart displays categories along the vertical axis and values along the horizontal axis. Bar charts are rotated column charts, and you can use them exactly ...

How to create charts and elements from Excel | think-cell
https://www.think-cell.com/en/resources/manual/exceldatalinks

You can link a selected data range in your Excel workbook to an existing chart in a PowerPoint presentation. Simply click the To Existing Element icon.

Format and style elements in think-cell Charts
https://www.think-cell.com/en/resources/manual/format-and-style-charts

In think-cell charts, you can only match the following formatting options to the linked data range: Number format, font style, and font color of the chart ...

KB0170: Can I use think-cell charts in LibreOffice/OpenOffice .odp ...
https://www.think-cell.com/en/resources/kb/0170

After opening the .odp file in PowerPoint, most of think-cell's functionality is lost. Some underlying chart bodies still work, but most functionality is not ...

How to enter chart data in element datasheets - think-cell
https://www.think-cell.com/en/resources/manual/element-datasheets

Using Excel sheets that are built into PowerPoint, you can enter, update, and format the data for charts and other elements.

How to add and adjust chart annotations - think-cell
https://www.think-cell.com/en/resources/manual/chartdecorations

Difference arrows can be used in charts to visualize the difference between pairs of columns, segments or points. The difference is automatically calculated ...

KB0018: Can I use formulas in think-cell's datasheet?
https://www.think-cell.com/en/resources/kb/0018

think-cell uses Microsoft Excel datasheets. Therefore, you can use Excel's features (like formulas) in think-cell's datasheets, too.

How to create scatter charts and bubble charts - think-cell
https://www.think-cell.com/en/resources/manual/scatterbubble

The scatter chart uses the marker scheme control to consistently mark data points belonging to the same group (see Marker scheme). The marker shape control can ...

KB0010: The think-cell license key window pops up
https://www.think-cell.com/en/resources/kb/0010

In the think-cell License Key dialog, you can always select Cancel and continue to use PowerPoint without think-cell. When you have a valid license key, you can ...

How to add, remove, and adjust chart labels - think-cell
https://www.think-cell.com/en/resources/manual/textlabels

Manual label placement. In general, think-cell automatically places all labels at appropriate positions. If a label can be placed at multiple positions, you can ...

How to create pie charts and doughnut charts - think-cell
https://www.think-cell.com/en/resources/manual/pie

Each slice of a pie chart or doughnut chart shows four handles, when selected. Each of the handles can be dragged with the mouse to rotate the pie. When ...

How to manage Excel-linked charts and elements | think-cell
https://www.think-cell.com/en/resources/manual/manage-data-links

Manage linked Excel ranges. In Excel, you can make changes to linked ranges in a number of ways that will affect linked elements in PowerPoint. The most common ...

How to create tables in PowerPoint - think-cell
https://www.think-cell.com/en/resources/manual/table

Table rows and columns can automatically resize to fit their contents. You can turn automatic resizing on and off, and chose the direction in which a row or ...

KB0173: think-cell charts in Microsoft Word or Excel
https://www.think-cell.com/en/resources/kb/0173

Currently think-cell charts can only be created in Microsoft PowerPoint. If you need to show think-cell charts in Microsoft Word or Excel you can:

KB0099: How can I temporarily deactivate think-cell?
https://www.think-cell.com/en/resources/kb/0099

Problem. I want to apply a manual formatting to my charts that is not possible in think-cell. Solution. In the PowerPoint ribbon, go to Insert > think-cell ...

How to create a Gantt chart in PowerPoint - think-cell
https://www.think-cell.com/en/resources/manual/gantt

Calendar scale. Naturally, in a project timeline the scale is based on dates. With think-cell, you can quickly change the visible date range. The ...

I cannot paste data into the think-cell datasheet or the format is lost
https://www.think-cell.com/en/resources/kb/0156

Problem 1. Any of the problems listed above can happen if the .xlsx workbook contains more than ~65490 cell styles. You can check the number of cell styles ...

KB0195: How can I hide segment labels for "0" values? - think-cell
https://www.think-cell.com/en/resources/kb/0195

think-cell does not draw labels for segments with a corresponding empty cell in the datasheet or if the corresponding cell contains text.

How to use images and icons from the library - think-cell
https://www.think-cell.com/en/resources/manual/image

In the think-cell Library, you can use image assets from local or shared storage, stock images from Pexels and Unsplash, and icons from Freepik without an ...

How to create process flows in PowerPoint - think-cell
https://www.think-cell.com/en/resources/manual/processflow

With think-cell, you can easily and quickly create a linear process flow which consists of pentagons, chevrons, and text boxes.

KB0004: The think-cell add-in is missing in PowerPoint
https://www.think-cell.com/en/resources/kb/0004

Restart your computer (alternatively you can stop all POWERPNT. · Open Excel, and select a cell range (e.g., select A1:C3). · Click on Insert > think-cell > ...

KB0095: Can I use think-cell on a Mac?
https://www.think-cell.com/en/resources/kb/0095

Yes, think-cell for macOS is available from our download page or as a free trial. In case of any questions please contact our support team.

How to format axes in think-cell charts
https://www.think-cell.com/en/resources/manual/axes

In a line chart with two axes, you can set one to a reversed order to highlight negative correlations. Column, bar, and area charts flip the chart when ...

How to create waterfall charts in PowerPoint - think-cell
https://www.think-cell.com/en/resources/manual/waterfall

Subtotals—i.e. segments that go all the way down to the baseline of the chart—are easily created with an e (for “equals”). In fact, you can use e in any segment ...

KB0032: Can I use my VBA macros with think-cell elements?
https://www.think-cell.com/en/resources/kb/0032

Functionality added to PowerPoint using macros, eg, to make shapes the same size, does not extend to think-cell elements because they are not regular ...

KB0103: How can I delete the think-cell custom colors?
https://www.think-cell.com/en/resources/kb/0103

think-cell adds the most recently used custom colors to the color control for quick access (see Fills). The colors to show in the color control are saved in two ...

How can I set the same bubble size scale for multiple bubble charts?
https://www.think-cell.com/en/resources/kb/0145

KB0145: How can I set the same bubble size scale for multiple bubble charts? Home · Resources · Knowledge base; KB0145. Note that you can change the bubble size ...

How to create Mekko charts - think-cell
https://www.think-cell.com/en/resources/manual/mekko

In fact, the baseline of a Mekko chart is a fully fledged value axis. You can select it with the mouse, and you can use its context menu to add tick marks, tick ...

How to use think-cell tools in Excel
https://www.think-cell.com/en/resources/manual/exceltools

With think-cell's Excel tools, you can easily calculate the compound annual growth rate (CAGR), add Excel table and cell styles, and resolve rounding ...

How to create an agenda for your presentation | think-cell
https://www.think-cell.com/en/resources/manual/agenda

In the Slide Sorter view, you can reorder, copy, paste, and duplicate agenda slides in the same manner as normal slides. If you change the order of chapters, ...

KB0102: How can I change the fill of an entire series? - think-cell
https://www.think-cell.com/en/resources/kb/0102

KB0102: How can I change the fill of an entire series? Home · Resources · Knowledge base; KB0102. To change the fill for an entire series (or any range) ...

KB0093: The think-cell datasheet does not open
https://www.think-cell.com/en/resources/kb/0093

You can enable think-cell again as explained in KB0005. Mac: To enable think-cell again in Excel, go to the Excel Toolbar > Tools > Excel Add-Ins... > tick ...

How to create slides using think-cell elements
https://www.think-cell.com/en/resources/manual/basicconcepts

The following table lists think-cell charts and where you can learn more about them. Icon. Element. More information. Column or bar chart.

KB0107: How can I copy-paste think-cell charts in my VBA Code?
https://www.think-cell.com/en/resources/kb/0107

Explanation. When you manually copy-paste a chart, think-cell intercepts the user interaction (i.e., pressing the Ctrl + C keyboard shortcut or clicking the ...

KB0031: Can I use PowerPoint's grouping feature with think-cell?
https://www.think-cell.com/en/resources/kb/0031

PowerPoint's grouping function cannot currently be used for think-cell elements, and a substitute is not yet implemented. think-cell logo.

KB0100: How can I change the font color? - think-cell
https://www.think-cell.com/en/resources/kb/0100

By default, think-cell automatically chooses the font color for label text to ensure optimal legibility even if the chart changes. Such changes may move labels ...

KB0091: How can I find out which add-in causes a problem?
https://www.think-cell.com/en/resources/kb/0091

This indicates that the add-in was installed by an administrator, but TCDiag is currently running without administrative privileges. If you have the necessary ...

How to install and update think-cell
https://www.think-cell.com/en/resources/manual/installation

Please close all instances of Microsoft PowerPoint and Microsoft Excel before installing think-cell. The installation can be started directly from the online ...

How to use think-cell text boxes in PowerPoint
https://www.think-cell.com/en/resources/manual/textbox

Text boxes can automatically resize to fit their contents. You can turn automatic resizing on and off, and chose the direction in which a text box or shrinks, ...

KB0071: How can I create a rotated line chart (profile chart)?
https://www.think-cell.com/en/resources/kb/0071

KB0071: How can I create a rotated line chart (profile chart)? · Home · Resources · Knowledge base · KB0071. You can insert a profile chart directly from the ...

KB0005: The think-cell add-in disappeared after an Office crash
https://www.think-cell.com/en/resources/kb/0005

If this is the case, please refer to KB0004 for other solutions. If think-cell is listed in another section, you can reactivate it: Inactive Application Add ...

How do I set a colored pattern for a segment, area, or bubble?
https://www.think-cell.com/en/resources/kb/0138

In bubble charts, the fill color and pattern can be applied to any cell that belongs to the respective data point. Adding colored patterns as a standard ...

How to quickly create, update, and style charts | think-cell
https://www.think-cell.com/en/resources/manual/introductioncharting

If a chart you want to modify is not selected, you can select it by clicking on it. Enter chart data. When you select the column chart, a datasheet button ...

How to share think-cell presentations with anyone
https://www.think-cell.com/en/resources/manual/compatibility

This means that coworkers and customers who do not have think-cell installed can open and edit the files without noticing any difference. The think-cell ...

How to use slide and image assets in the library | think-cell
https://www.think-cell.com/en/resources/manual/library-slide-image-assets

You can reuse existing slides from your computer, network, or OneDrive in your presentations. Filter these slide assets by author, date modified, and more ...

KB0237: Conflict with Azure Information Protection add-in - think-cell
https://www.think-cell.com/en/resources/kb/0237

Microsoft does not recommend using the AIP add-in for Office, because, i.e., "Add-ins are less stable because they can conflict with other add-ins that can ...

How to format and style think-cell elements
https://www.think-cell.com/en/resources/manual/format-and-style-elements

Change the font and font size; Change the font color; Change the text alignment; Change the text direction. You can also format and style text in an element ...

How to align and match the sizes of slide objects - think-cell
https://www.think-cell.com/en/resources/manual/align-match-size

Align objects using PowerPoint commands: Arrange objects using PowerPoint Align tools. You can select a reference object that other slide objects align to.

Deploy a default style file - think-cell
https://www.think-cell.com/en/resources/manual/deploy-default-style

If you can't deploy a think-cell style file as part of your PowerPoint template, you can Deploy a style file using configuration parameters. Whenever users ...

How to use think-cell's API
https://www.think-cell.com/en/resources/manual/api

C#. You can use the think-cell API from C# when developing add-ins and document code extensions running inside an Office host application, as well ...

How to use think-cell Tools in PowerPoint
https://www.think-cell.com/en/resources/manual/moretools

This section explains how to use the think-cell Tools. By default, you can find most think-cell Tools on the think-cell tab of the PowerPoint ribbon, which ...

How to configure the library for your organization - think-cell
https://www.think-cell.com/en/resources/manual/configure-think-cell-library

Enable or disable access to the library deployment settings where users with local administrator accounts can edit predefined library sources. Enable or ...

How to adjust chart areas and plot areas - think-cell
https://www.think-cell.com/en/resources/manual/chart-area-plot-area

Most think-cell charts have an outer chart area and an inner plot area. You can align and match the sizes of chart and plot areas to other slide objects.

Excel data rounding - think-cell
https://www.think-cell.com/en/resources/manual/excel-data-rounding

Excel's built-in rounding tool can make the result of calculations appear incorrect. think-cell resolves this issue.

How to customize settings for brand compliance | think-cell
https://www.think-cell.com/en/resources/manual/customization

The following pages explain how you can customize various default settings and styles for think-cell charts and other elements. Change default colors and ...

How to display a dataset across a chart and a table - think-cell
https://www.think-cell.com/en/resources/manual/charts-with-data-tables

Using charts with data tables, you can represent some data graphically and other data in tabular form.

How to display file names or file paths on slides - think-cell
https://www.think-cell.com/en/resources/manual/display-file-name-path-on-slides

You can add a text box to the slide master that always displays the file name or file path on all slides. You can also add a text box to the slide layout to ...

How to import Mekko Graphics charts to think-cell
https://www.think-cell.com/en/resources/manual/import-mekko-graphics

When you're satisfied with the imported charts, you can delete the backup slides. Edit imported chart data. think-cell imports the data from a Mekko Graphics ...

How to use think-cell commands on the Office ribbon
https://www.think-cell.com/en/resources/manual/think-cell-ribbon

By default, the think-cell tab in PowerPoint and Excel includes popular commands from think-cell and Microsoft Office to help streamline your workflow. You can ...

How to create charts and tables from Tableau - think-cell
https://www.think-cell.com/en/resources/manual/tableaudata

think-cell can only import Tableau data from views displayed in a browser, not directly from Tableau Desktop. Create elements from Tableau data. Open a Tableau ...

How to automate reports and update presentations - think-cell
https://www.think-cell.com/en/resources/manual/introductionautomation

You can access the JSON data and PowerPoint templates locally or remotely, and you can create presentations with a web service. For more information, see ...

3. Comuníquele su problema a nuestro equipo de soporte

Si ha llevado a cabo la actualización y ha realizado la búsqueda en nuestros recursos en línea y no ha resuelto su problema, póngase en contacto con nuestro equipo de soporte técnico. Una diapositiva de ejemplo, en el caso de la solicitud de una función, o la reproducción de un problema en el caso de una incidencia técnica nos podrán ayudar a comprender rápidamente su solicitud.

1. Si puede iniciar think-cell, utilice la opción Solicitar soporte técnico... del menú Más de think-cell en PowerPoint.
2. Si no puede iniciar think-cell, póngase en contacto con nuestro equipo de soporte técnico.