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1. Aggiorna la tua versione di think-cell

La nostra esperienza dimostra che molti problemi tecnici possono essere risolti mediante un aggiornamento software. Il primo passo consigliato è quindi scaricare e installare la versione più recente del nostro software. Per farlo, indica qui di seguito il tuo indirizzo e-mail aziendale. Ti invieremo un’e-mail con tutte le informazioni necessarie al download.

2. Cerca le nostre risorse online

Il nostro manuale dell'utente descrive tutte le funzioni di think-cell e risponde a tutte le domande sull'uso note. Inoltre, la nostra knowledge base tratta tutti i problemi tecnici di cui siamo a conoscenza. Il secondo passo consigliato è quindi cercare queste risorse online per trovare le risposte alle tue domande.

62 pagine trovate in diverse lingue

KB0022: Can I animate think-cell charts? | think-cell
https://www.think-cell.com/en/resources/kb/0022

There is currently no built-in think-cell support for chart animations. As a workaround, it is possible to animate native PowerPoint shapes to cover ...

KB0096: Can I switch chart types? | think-cell
https://www.think-cell.com/en/resources/kb/0096

Convert a scatter chart into a bubble chart (and vice versa) simply by adding or removing the values in the datasheet's "Size" column. For details please refer ...

KB0044: Can I import existing charts into think-cell? | think-cell
https://www.think-cell.com/en/resources/kb/0044

I have a chart created in Microsoft Excel, Microsoft Graph, or another charting tool. I have an image of a chart, e.g., on a website ...

KB0186: Can I use conditional formatting to change colors ...
https://www.think-cell.com/en/resources/kb/0186

think-cell does not support using conditional formatting rules to change the number format of cells. This can still be set via Excel's Format Cells... dialog ( ...

KB0229: How can I create a box and whisker chart? | think-cell
https://www.think-cell.com/en/resources/kb/0229

Box and whisker charts, also called box plots, can be created using think-cell's Excel data links (see 22. Excel data links). You can download our template ...

KB0099: How can I temporarily deactivate think-cell? | think-cell
https://www.think-cell.com/en/resources/kb/0099

Problem. I want to apply a manual formatting to my charts that is not possible in think-cell. Solution. In the PowerPoint ribbon, go to Insert > think-cell ...

How to create column charts, line charts and area charts in ...
https://www.think-cell.com/en/resources/manual/clacharts

The clustered chart is a variant of the stacked column chart, with the segments arranged side-by-side. A clustered chart can be combined with a line chart by ...

KB0195: How can I hide segment labels for "0" values? | think-cell
https://www.think-cell.com/en/resources/kb/0195

think-cell does not draw labels for segments with a corresponding empty cell in the datasheet or if the corresponding cell contains text.

KB0105: How can I change the default colors of think-cell charts ...
https://www.think-cell.com/en/resources/kb/0105

With a think-cell style file you can define colors which differ from PowerPoint's template colors. Style files also let you define your own menus and work on a ...

How to work with think-cell's internal datasheet | think-cell
https://www.think-cell.com/en/resources/manual/dataentry

The datasheet also opens immediately when a new chart is inserted. think-cell uses a customized Microsoft Excel sheet for data input, which you can use in the ...

KB0188: How can I create a linear trendline in a line chart? | think-cell
https://www.think-cell.com/en/resources/kb/0188

Enter Excel's arguments separator, e.g., "," (comma). (Note that the character expected by Excel as an arguments separator depends on your Windows regional ...

KB0018: Can I use formulas in think-cell's datasheet? | think-cell
https://www.think-cell.com/en/resources/kb/0018

think-cell uses Microsoft Excel datasheets. Therefore, you can use Excel's features (like formulas) in think-cell's datasheets, too.

How to add annotations and decorations to charts | think-cell
https://www.think-cell.com/en/resources/manual/chartdecorations

In a line chart with two axes, you can set one to a reversed order to highlight negative correlations. Column, clustered and area charts flip the chart when ...

How to show data labels in PowerPoint and place them ...
https://www.think-cell.com/en/resources/manual/textlabels

When a label is selected, you can start typing, overwriting the current text. If you want to keep the existing text, enter text editing mode by pressing F2 and ...

How to create a Gantt chart in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/gantt

13.1 Calendar scale. Naturally, in a project timeline the scale is based on dates. With think-cell, you can quickly change the visible date range.

KB0010: The think-cell license key window pops up | think-cell ...
https://www.think-cell.com/en/resources/kb/0010

Note. You can always click the Cancel button and continue to use PowerPoint without think-cell. When you ...

How to create a scatter chart and bubble chart in PowerPoint | think ...
https://www.think-cell.com/en/resources/manual/scatterbubble

By default, labels are disabled in charts containing more than 300 data points. If required, they can be enabled using the context menu. The automatic labeler ...

How to link charts in PowerPoint to Excel data | think-cell
https://www.think-cell.com/en/resources/manual/exceldatalinks

You can link a selected data range in your Excel workbook to an existing chart in a PowerPoint presentation. Simply click the To Existing Element icon.

How to create a table in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/table

Using the table element you can insert a table that will be automatically resized and positioned on your slide. You can link a think-cell table to an ...

KB0173: think-cell charts in Microsoft Word or Excel | think-cell
https://www.think-cell.com/en/resources/kb/0173

Currently think-cell charts can only be created in Microsoft PowerPoint. If you need to show think-cell charts in Microsoft Word or Excel you can:

KB0095: Can I use think-cell on a Mac? | think-cell
https://www.think-cell.com/en/resources/kb/0095

Yes, think-cell for macOS is available from our download page or as a free trial. In case of any questions please contact our support team. think-cell logo.

KB0093: The think-cell datasheet does not open | think-cell
https://www.think-cell.com/en/resources/kb/0093

You can enable think-cell again as explained in KB0005. Mac: To enable think-cell again in Excel, go to the Excel Toolbar > Tools > Excel Add-Ins... > tick ...

How to use Excel tools | think-cell
https://www.think-cell.com/en/resources/manual/exceltools

These think-cell tools are also useful independently in Excel. The built-in Excel rounding tool can make the result of calculations appear incorrect, because ...

How to create a Mekko/Marimekko chart in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/mekko

If you have enabled tick marks for the baseline, you can use the floating toolbar of the axis to switch between absolute and percentage values. A Mekko chart ...

Learn the think-cell basics | think-cell
https://www.think-cell.com/en/resources/manual/basicconcepts

You can insert elements using the think-cell tab or the Elements menu on the Insert tab. The user manual provides detailed information about using think-cell ...

KB0078: How do I total multiple series in parallel in a waterfall chart ...
https://www.think-cell.com/en/resources/kb/0078

You can have stacks (columns) consisting of multiple series in the waterfall chart. However, you can only have a single e segment per stack. If you use ...

How to create pie charts and doughnut charts in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/pie

Each slice of a pie chart or doughnut chart shows four handles, when selected. Each of the handles can be dragged with the mouse to rotate the pie. When ...

How to create and edit text boxes in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/textbox

15.1.3 Snapping text boxes across slides. You can even snap text boxes together across slides: Place a text box (A) on one slide ...

KB0102: How can I change the fill of an entire series? | think-cell
https://www.think-cell.com/en/resources/kb/0102

The selection of elements in a think-cell chart is similar to the selection of a range of files in Windows Explorer (see 4.4 Styling the chart).

KB0004: The think-cell add-in is missing in PowerPoint | think-cell
https://www.think-cell.com/en/resources/kb/0004

Restart your computer (alternatively you can stop all POWERPNT.EXE and EXCEL. · Open Excel, and select a cell range (e.g., select A1:C3). · Click on Insert > ...

KB0156: I cannot paste data into the think-cell datasheet or the ...
https://www.think-cell.com/en/resources/kb/0156

These problems can also occur when you use think-cell's Excel data links. ... Problem 1. Any of the problems listed above can happen if the .xlsx workbook ...

KB0145: How can I set the same bubble size scale for multiple ...
https://www.think-cell.com/en/resources/kb/0145

To adjust the bubbles of multiple charts to the same relative size you currently need to use the following workaround: Make sure that all concerned charts have ...

How to create an agenda in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/agenda

Using the agenda element you can manage the agenda of your presentation, create a table of contents and add or rearrange individual chapters.

KB0005: The think-cell add-in disappeared after an Office crash ...
https://www.think-cell.com/en/resources/kb/0005

If this is the case, please refer to KB0004 for other solutions. In case think-cell is listed in another section, you can reactivate it: Inactive ...

How to create a waterfall chart in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/waterfall

Subtotals—i.e. segments that go all the way down to the baseline of the chart—are easily created with an e (for “equals”). In fact, you can use e in any segment ...

How to customize think-cell to use your company colors | think-cell
https://www.think-cell.com/en/resources/manual/customization

This can be used together with slide templates to ensure consistent positioning of charts. Slide thumbnails showing predefined layouts for inserting charts.

KB0091: How can I find out which add-in causes a problem? | think ...
https://www.think-cell.com/en/resources/kb/0091

This indicates that the add-in was installed by an administrator, but TCDiag is currently running without administrative privileges. If you have the necessary ...

KB0170: Can I also work with think-cell charts in .odp files, the ...
https://www.think-cell.com/en/resources/kb/0170

Problem. After opening the .odp file in PowerPoint, most of think-cell's functionality is lost. Some underlying chart bodies still work, ...

How to use think-cell Tools in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/moretools

By default, you can find most think-cell Tools on the think-cell tab of the PowerPoint ribbon, which enables quick access to frequently used features. think- ...

KB0103: How can I delete the think-cell custom colors? | think-cell
https://www.think-cell.com/en/resources/kb/0103

think-cell adds the most recently used custom colors to the color control for quick access (see 3.4.1 Color and fill). The colors to show in the color ...

How to create a process flow in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/processflow

With think-cell, you can easily and quickly create a linear process flow which consists of pentagons, chevrons and textboxes.

KB0100: How can I change the font color? | think-cell
https://www.think-cell.com/en/resources/kb/0100

By default, think-cell automatically chooses the font color for label text to ensure optimal legibility even if the chart changes. Such changes may move labels ...

How to install and update think-cell | think-cell
https://www.think-cell.com/en/resources/manual/installation

Please close all instances of Microsoft PowerPoint and Microsoft Excel before installing think-cell. The installation can be started directly from the online ...

How to automate charts in PowerPoint with data from Excel | think-cell
https://www.think-cell.com/en/resources/manual/exceldataautomation

When data is provided in Excel, you can use the functions UpdateChart and PresentationFromTemplate to programmatically control using that data.

How to quickly create and update charts in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/introductioncharting

The tab key Tab can be used, just as in Microsoft Excel, to conveniently move to the next column in a row, and the enter key Enter can be used to jump to the ...

KB0107: How can I copy-paste think-cell charts in my VBA Code ...
https://www.think-cell.com/en/resources/kb/0107

Copy-paste calls in your macro cannot be intercepted and therefore think-cell's metadata does not get copied along. You may also be interested in KB0073: ...

KB0026: I cannot edit text or add a line break in a label | think-cell
https://www.think-cell.com/en/resources/kb/0026

Alternatively, you can enter label text directly into the chart labels on the slide. This gives you more control over line breaks and formatting.

How to exchange files with PowerPoint users | think-cell
https://www.think-cell.com/en/resources/manual/compatibility

This means that coworkers and customers who do not have think-cell installed can open and edit the files without noticing any difference. The think-cell ...

How to deploy think-cell in your organization | think-cell
https://www.think-cell.com/en/resources/manual/deploymentguide

Deploy think-cell in your organization on Windows or Mac. Administrators can configure automatic updates, the library, and the PowerPoint and Excel ribbons.

KB0138: How do I set a colored pattern for a segment, area, or ...
https://www.think-cell.com/en/resources/kb/0138

In bubble charts, the fill color and pattern can be applied to any cell that belongs to the respective data point. Adding colored patterns as a standard ...

Knowledge base | think-cell
https://www.think-cell.com/en/resources/kb

KB0022: Can I animate think-cell charts? https://www.think-cell.com/en/resources/kb/0022. KB0024: Labeling result is ...

How to add library content to presentations | think-cell
https://www.think-cell.com/en/resources/manual/library

You can insert slides in the Normal, Outline, or Slide Sorter view in PowerPoint. The library sources pane with Slide Templates and a folder of user slides ...

How to quickly create and update layouts in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/introductionlayout

This option makes think-cell layout elements behave a lot like native PowerPoint shapes: They have a fixed position and size on the slide, which you can set by ...

How to link charts in PowerPoint to Tableau data | think-cell
https://www.think-cell.com/en/resources/manual/tableaudata

... can create charts and tables directly from there. When data in Tableau changes, you can update the linked elements with a single click to reflect that change.

KB0182: When labels are set to Align Right, the text jumps out of the ...
https://www.think-cell.com/en/resources/kb/0182

This includes think-cell labels because think-cell needs to control text wrap more accurately than Wrap text in shape can achieve. If the tab stop is in ...

KB0224: Google Slides does not properly display think-cell charts ...
https://www.think-cell.com/en/resources/kb/0224

You can do this by taking a screenshot of each chart and pasting the screenshot in place of the chart. We have reported this issue to Google, but no ...

KB0084: Manually editing think-cell charts, a dialog offers to ...
https://www.think-cell.com/en/resources/kb/0084

To edit your chart using the latest PowerPoint features, you'll need to convert it to the newest format. You can convert all charts by clicking the File tab.

How to automate slide creation and updates in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/introductionautomation

Using think-cell's automation, you can do this quickly with your Excel or JSON data, and without the mistakes commonly found in a manual process.

How to use checkboxes and Harvey balls in PowerPoint | think-cell
https://www.think-cell.com/en/resources/manual/checkbox-and-harvey-ball

A checkbox is an an empty box that you can mark to indicate a complete or incomplete state. A Harvey ball is a circular symbol divided into segments that ...

How to automatically create presentations with JSON | think-cell
https://www.think-cell.com/en/resources/manual/jsondataautomation

With the think-cell JSON automation, you can do the following: Fill PowerPoint templates (for example, slide titles and charts) with data. Reuse and reorder ...

How to use images and icons in think-cell | think-cell
https://www.think-cell.com/en/resources/manual/image

There are many ways to add images and icons to your presentation. In the library, you can find personal and shared image assets, icons from Freepik, and stock ...

KB0237: Conflict with Microsoft Azure Information Protection add-in ...
https://www.think-cell.com/en/resources/kb/0237

> Request Support. The log files will be automatically attached to a new email. If neither works, you can find the log files as explained below: Read more.

3. Segnala il tuo problema al nostro team di assistenza

Se un aggiornamento e una ricerca tra le nostre risorse online non hanno risolto correttamente il problema, segnalalo al nostro team di assistenza. L’invio di un esempio di diapositiva in caso di richiesta su funzionalità o di una riproduzione del problema in caso di problemi tecnici ci aiuterà a comprendere rapidamente la richiesta.

  1. Se puoi avviare think-cell, utilizza la funzione Richiedi assistenza... nel menu Altro di think-cell in PowerPoint.
  2. Se non riesci ad avviare think-cell, contatta il nostro team di assistenza.

Compatibile con

Windows

Windows 11
Windows 10 32/64
Windows 8.1 32/64
Windows 8 32/64
Windows 7 32/64

Office 365 completamente installato
Office 365 Click-to-Run
Office 2021 32/64
Office 2019 32/64
Office 2016 32/64
Office 2013 32/64
Office 2010 32/64

Mac

macOS High Sierra (10.13)
e versioni successive

Office 365 completamente installato
Office 2021 per Mac
Office 2019 per Mac
Office 2016 per Mac

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