Get technical support

1. Update your think-cell version

Our experience shows that many technical issues can be addressed by a software update. The recommended first step is therefore to download and install the latest version of our software. To do so please provide your work email address below. We will then send you an email with all necessary download information.

2. Search our online resources

Our user manual covers all features of think-cell and all known usage questions. In addition, our knowledge base covers all technical issues we are aware of. The recommended second step is therefore to search these online resources for answers to your question.

Not a product-related issue?

Our support addresses product-related issues only. If you have questions regarding ordering or licensing, please refer to our order page.