Knowledge base KB0014

I cannot insert a think-cell chart

Problem

When I try to insert a chart, the mouse pointer turns into an hourglass for 10 seconds and the chart is not inserted.

Solution

The think-cell add-in in PowerPoint is waiting for a connection to Excel. The connection to Excel fails either because your machine is extremely busy or because the think-cell add-in in Excel did not start properly. Wait a few seconds and then try again.

If the problem persists, think-cell might be automatically disabled as described in KB0005.

Share

think-cell uses cookies to improve the functionality, performance and security of this site. Your consent is necessary if you want to use the full functionality of this site. More information on the use of cookies by think-cell, your consent and your privacy rights can be found in our privacy policy.