Knowledge base KB0198

Performance issues when using ESET


  • Updating think-cell charts takes very long and PowerPoint seems to be very unresponsive after each change in the internal datasheet of think-cell.
  • ESET Smart Security Version 9 or ESET NOD32 Antivirus Version 9 is installed and the Real-time file system protection is activated: SetupComputer protectionReal-time file system protection.

To find out if you are affected by this problem you can temporarily deactivate the Real-time file system protection. think-cell performance should return to normal.


We have filed a case with ESET. If you want to contact ESET to ask for a fix, you may refer to Ticket#2015101630001107.