You use think-cell and Oracle Hyperion SmartView for Office on the same system and randomly receive the think-cell error message below, followed by a PowerPoint crash.
The behavior is caused by a bug in Oracle Hyperion SmartView for Office that was acknowledged by Oracle and can be reproduced without think-cell. Our users reported this issue in SmartView versions:
Oracle has prepared a patch for this bug for one of our clients. Please feel free to contact Oracle refering to Oracle Bug Number 10327245 and request a patch.