KB0133: When I use think-cell chart under Parallels Desktop, the screen becomes scrambled

Cause

The think-cell add-in uses DirectX technology to render the think-cell user interface. Parallels Desktop does not fully support DirectX.

Solution

To solve the problem, please disable the 3D acceleration in your Virtual Machine configuration:

• First, shutdown your Virtual Machine
• Choose Configure from the Virtual Machine menu
• Choose Video from the left list of configuration items
• Make sure Enable 3D acceleration is switched off