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KB0131: When I use PowerPoint 2007 charts, PowerPoint freezes

Cause

This problem is not related to think-cell. You can easily reproduce this problem without think-cell by following these steps:

  1. Open PowerPoint 2007.
  2. In the think-cell menu bar, go to MoreDeactivate think-cell.
  3. Go to InsertIllustrationsChartClustered Column Chart.
  4. Click into the chart legend.
  5. Hit arrow up key for a couple of seconds.
  6. PowerPoint freezes.

Solution

Microsoft offers a hotfix for this problem that is available here:

http://support.microsoft.com/kb/975021.

For further details please contact the Microsoft Office support.

If this information doesn't help, please contact us as described in KB0092: Reporting a problem to think-cell