KB0068: How do I send error information to think-cell when PowerPoint or Excel crash with the message "Microsoft Office PowerPoint has encountered a problem and needs to close."?
- Click on the link What does this error report contain?
- In the second window, click on the link View the contents of the error report close to the window bottom.
- Make a screenshot of the window that opens now. To make a screenshot press Shift+PrintScr.
- Compose a new email using your favourite / default email client
- Paste the screenshot into the email by pressing Ctrl+V.
- Please include your version of think-cell chart and the exact build number. You can find this information by opening PowerPoint, clicking More in the think-cell toolbar and then About....
Send the email to